Legal
Privacy policy
This page is maintained by ZARPIC and explains what data we collect when you browse or order from zarpic.com, why we collect it, and the choices you have. Last updated 2026.
01
Information we collect
When you place an order we collect the details you give us: name, email, shipping and billing address, phone number, and order contents. Payment card data is entered directly with our payment processors and is never stored on our systems. We also collect basic technical data such as device type, browser, and pages viewed.
02
How we use it
To process and ship orders, provide customer support, prevent fraud and abuse, improve our store and product range, and — where you have opted in — send you product news and offers. You can unsubscribe from marketing at any time using the link in any email.
03
Service providers
Our store runs on Shopify, which processes orders, payments, and customer accounts on our behalf. We also use shipping carriers, email delivery providers, and privacy-respecting analytics. These providers only receive the data needed to perform their service and may not use it for their own purposes.
04
Cookies and analytics
We use cookies to keep your cart, remember preferences, and understand how the store is used. Non-essential cookies are only set after you accept them in our cookie banner, and you can change your choice at any time in your browser settings.
05
Data retention
Order and transaction records are kept as long as required for accounting, tax, and warranty purposes. Marketing contact data is kept until you unsubscribe or ask us to delete it.
06
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email support@zarpic.com and we will respond within 30 days.
07
Security
Traffic to our store is encrypted in transit, and access to customer data is limited to team members who need it to fulfil orders and provide support. No online service can promise perfect security, so we also ask you to protect your account credentials.
08
Children
Our products and store are intended for adults. We do not knowingly collect personal data from anyone under 16.
09
Changes and contact
We may update this policy as our store evolves; the current version always lives on this page. Questions about privacy? Write to support@zarpic.com.